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Read testimonials/recommendations from my coworkers on Linkedin

I worked on IBM Sterling Order Management. Here’s some things I did:

Product work

• Being intentional and proactive with cross-functional collaboration and quick to escalate any bottlenecks or gaps in my understanding of the vision
  • Collaborating with engineers, product, leadership, content, and research to address any constraints and concerns and solicit and act on constructive feedback
  • Utilizing Enterprise design thinking and the iterative design process to conceptualize stories and develop solutions
• Deepening my understanding of our users, business domain, and competitors in a technical product space
• Conducting evaluative research with real users to gather and synthesize their feedback and revisiting the roadmap accordingly
• Playing back designs to leadership and the broader team often and communicating the “why” behind them

And more!

Platform-wide consistency audit

I led work with cross-functional teams to identify copy, visual, interaction inconsistencies. I created documentation, aligned to Carbon Design System, for folks to refer to—boosting consistency!

Pan-Asian Business Resource Group

I felt distant from the Asian community and was curious if others felt the same. Since January 2023, over 100 people have joined our Slack channel and I led a fabulous team of 11 volunteers who were dedicated to supporting and empowering the Asian community at IBM. It’s been incredibly fulfilling to meet new people and plan and host events with and for them!

Look at us at our language jam event →